Pet profiles, appointment scheduling, online booking, team calendars and analytics — all built for professional dog grooming salons in the UK and US.
Appointment & Calendar Management
Drag-and-drop calendar with day, week, and month views
Recurring appointments and block booking
Colour-coded appointments by service or groomer
Business hours and holiday management
Client & Pet Management
Full client contact records and grooming history
Pet profiles with breed, size, health notes, and vaccination records
Digital consent forms with e-signature
Interactive dog wart map for tracking skin conditions
Reminders & Notifications
Automated email reminders on Gold plans
SMS appointment reminders for UK tenants on Gold plans; US SMS reminders are in development
Customisable reminder templates and timing
Instant booking confirmation notifications
One-to-One Client Messaging
Send one-way, individual email or SMS service updates. There is no in-app client chat or reply inbox; email replies go to the salon's email address when configured.
Send an individual email or SMS service update from a client record
Start with editable templates for collection-ready updates, delays, deposits, matting discussions and more
Write a custom message when a supplied template does not fit
Review sent-message history on the client's record
Team & Business Tools
Multi-groomer team management and staff calendars
Secondary groomer assignment for large or difficult dogs
Revenue analytics and performance reporting
Equipment tracking and maintenance logs
Mobile grooming route and travel cost tracking
Multi-Location Salon Groups
A separate group account connects 2–100 new salon locations. Group Admins and Area Managers can switch between one salon, selected salons or the whole group in day, week and month calendars, and view reports by location or across the group. See the multi-location overview.
Shared client and pet records, with appointments and revenue attributed to the salon that provided the service
One staff identity can have booking columns at multiple salons; overlapping appointments are checked across those locations
One time-off request can cover the salons where the groomer has a booking column
Up to four staff with groomer booking columns per salon; receptionists do not count toward that limit
One GBP subscription, with Standard at £25 or Gold at £35 per salon per month; the same plan applies across the group
Group locations share a country and operational currency while keeping their own time zones. Existing Solo and Team accounts cannot currently be converted into a group.