Everything Your Booking Workflow Needs
From the first request to the final reminder — every step of the booking process handled in one platform.
Online Booking Page
Clients book via your unique salon link 24/7
Approval Workflow
Review every request before it enters your diary
Manual Booking
Staff add appointments directly from the calendar
Multi-Groomer Calendar
Colour-coded appointments per groomer, day/week/month views
Breed-Based Durations
The right slot length applied automatically
Automated Reminders (Gold)
SMS and email reminders sent before every appointment
iCal Calendar Sync
Export to Google, Apple, or Outlook Calendar
Client Recognition
Returning clients and pets identified automatically at booking
How the Booking Workflow Works
A simple, transparent process that keeps you in control at every step.
Client visits booking link and selects service, groomer, and time
Request appears in dashboard for review
You approve or suggest an alternative
Instant confirmation sent — email all plans, SMS on Gold
Automated reminders sent before the appointment on Gold plans
Online Booking on Your Terms
You control how online booking works for your salon — from approval settings to exactly what clients see.
- Request-based booking — every request reviewed before it enters your diary
- Client selects preferred groomer when booking
- QR code for your shop window or social media
- Existing clients and pets recognised automatically
- Custom booking intro text for your salon
- Add-on services (teeth cleaning, for example) bookable in the same session — salons configure their own
- Products selectable at the point of booking — a spa add-on is a popular example — salons choose what's available
What Groomers Say
"I've been using Pawfectly Booked and would highly recommend it! Jason has been incredibly accommodating with any suggestions or tweaks I've asked for. Changes are made really quickly, and he's very knowledgeable about the best way to implement them. The system itself is super easy to use, affordable, and has genuinely made running my business so much smoother. My clients have found it really straightforward too, and the automatic appointment reminders have been fantastic. They've significantly reduced no-shows and save me from having to send reminder messages manually. One of my favourite features is being able to set appointments as requests rather than instant bookings. This allows both new and existing clients to request appointments, but nothing is confirmed until I approve it. It's been a huge help, especially when managing reactive dogs, as I can make sure appointments are scheduled on suitable days and avoid any potential issues. Overall, I absolutely love the system and have already been recommending it to all of my fellow dog groomers. I honestly can't imagine going back! 🐾"
— Megan Brown, Paris Paws
"I've been using Pawfectly Booked for my dog grooming business and it's made managing appointments and client records much easier. The scheduling system is straightforward, client and pet information is easy to access, and the automated reminders have helped reduce missed appointments. It's clearly been designed with groomers in mind and has saved me a lot of admin time. I'd happily recommend it to other dog grooming salons or mobile groomers looking for dedicated grooming software."
— Hannah Dempsey, Poochies Dog Grooming Salon - Mold
